Returns & Exchanges
At Gioia Wall Art, we want you to love your new decor as much as we do. If your selection isn't the perfect fit for your space, we offer a 30-day return policy for most items in their original condition.
Initiate Your Return
Contact our customer support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Carefully repackage your wall art in its original shipping box and protective materials to ensure it remains undamaged during transit.
Ship the Item
Affix the provided return shipping label to the outside of the box and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing